Privacy Policy

TruckersData

Lat Updated: March 2, 2026

This Privacy Policy describes how Productiv Staff LLC, an Illinois limited liability company (“Productiv Staff,” “we,” “us,” or “our”), collects, uses, discloses, and safeguards personal information through the TruckersData platform, including our websites, web applications, embeddable forms, APIs, referral links/QR codes, and related tools (“Services”).

This Policy applies to:

  • Applicants (drivers or individuals applying to companies)

  • Registered Users (Applicants who create accounts)

  • Companies (motor carriers, fleet owners, recruiters, and their personnel)

  • TruckersData Admins/Users (Productiv Staff employees and support personnel)

  • Visitors to our websites

This Policy applies to users in the United States.

1. Roles and Responsibilities

1.1 Productiv Staff as a Service Provider / Processor

For most Applicant information, Productiv Staff acts solely as a service provider / processor on behalf of the Company to which the Applicant applies. The Company decides:

  • What information to collect

  • What disclosures and consents are required

  • What background checks or screenings to run

  • How long data must be retained

  • Which personnel or third parties can access Applicant information

Productiv Staff processes data strictly according to the Company’s instructions. We do not provide legal compliance guidance and are not responsible for Company compliance with federal, state, or local laws.

1.2 Productiv Staff as a Business / Controller

We act as an independent controller only for:

  • Platform accounts

  • Authentication

  • Subscription/billing

  • Usage analytics

  • Security and fraud monitoring

  • Communications sent to Productiv Staff

2. Information We Collect

2.1 Information Collected From Applicants

Companies configure the forms Applicants complete. Information may include:

Identifiers & Contact Information

  • Full name

  • Address

  • Email

  • Phone

  • Date of Birth (DOB)

  • Social Security Number (SSN)

  • Driver’s license number and issuing state

Employment, Driving & Compliance Information

  • Employment history (at least the past 3 years, and up to 10 years for CMV history)

  • Driving experience, violations, accidents

  • FMCSA Clearinghouse data

  • MVR reports

  • Drug/alcohol history reports when authorized

  • Criminal background screening data

  • Previous employer verifications

  • Credit checks (if used by the Company with lawful consent)

Consents & Signatures

  • Electronic signatures

  • Timestamps and IP addresses

  • SMS consent

  • Company-required legal notices and disclosures

Technical & Referral Data

  • IP address

  • Device, browser, and session data

  • Referral links, QR codes, query parameters

Sensitive Personal Information

Processed only under Company direction, including SSN, DOB, MVR, drug/alcohol history, criminal history, and Clearinghouse results.

3. Information Collected From Company Users

We collect:

  • Name

  • Business contact information

  • Login credentials

  • Role/permissions

  • Activity logs and configuration actions

4. Automatically Collected Information

We may collect:

  • Cookies

  • Usage data

  • Session logs

  • Device identifiers

  • Security-related data

5. Strict Access Control: TruckersData Admins/Users Do NOT See SSN or DOB

To protect sensitive information:

TruckersData Admins and TruckersData Users (Productiv Staff personnel)

❌ Do NOT have access to SSN
❌ Do NOT have access to DOB
❌ Do NOT access sensitive identification information except where legally required and approved

Only Companies and their authorized Company Admins/Users may access SSN and DOB for legally required screening and compliance activities.

6. How We Use Personal Information

We use the data collected to operate the TruckersData platform and facilitate the hiring process. Specifically, we use personal information to:

  • Provide our core Services and facilitate communication between Applicants and Companies.

  • Generate PDFs, forms, consents, and Driver Qualification (DQ) file documentation.

  • Allow Companies to perform legally required FMCSA/DOT compliance checks, background screenings, and employment verifications.

  • Authenticate users, improve the platform, and ensure security.

6.1 Saving Application Progress and Future Access

To make the hiring process easier and more efficient for Applicants (truck drivers), our system tracks your application progress from “started” to “submitted.” We securely store this data so you do not lose your work.

  • Resuming Applications: If you leave an application before finishing, you can easily resume it. Our system securely matches your primary identifiers (Email Address, Name, Date of Birth, and Social Security Number) to locate your incomplete application and let you pick up exactly where you left off.

  • Future Applications: When you submit an application, your data is securely stored in your TruckersData profile. If you choose to apply to a different Company using our platform in the future, our system will use this matching logic to locate your stored profile and auto-populate your new application. Your stored data is never shared with a new Company until you explicitly review, authorize, and submit the new application to them.

  • Applicant Responsibility for Accuracy: While our system auto-populates your stored data for your convenience, you are solely responsible for reviewing and verifying that all information is accurate, complete, and up-to-date prior to submitting any application. Productiv Staff LLC is not liable for any adverse employment decisions, rejected applications, or compliance issues resulting from inaccurate or outdated information submitted by you.

  • Incomplete Applications: We reserve the right to securely delete unsubmitted, abandoned applications after a period of inactivity, at our sole discretion.

7. How We Share Information

7.1 With Companies

When an Applicant applies, all application data is shared with that specific Company and its authorized users.

7.2 With Service Providers

For hosting, storage, analytics, communication delivery, and operational support.

7.3 With Integration Partners

Only when a Company configures API/webhook/CRM integrations.

7.4 For Legal Requirements

When required to comply with laws, subpoenas, or court orders.

7.5 With Consent

When you explicitly authorize sharing.

No Sale or Targeted Ad Sharing

Productiv Staff does not sell personal information or share it for cross-context behavioral advertising.

7.6 SMS/Text Messaging Data & Communications

Notwithstanding any other provision of this Privacy Policy, mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, other than our direct service providers (such as SMS routing providers) strictly for the purpose of sending the messages you have consented to receive.

Company Messaging Responsibilities: When you provide your phone number, you consent to receive application process and status updates from the specific Company (carrier, fleet owner, or recruiter) to which you are applying. These Companies will contact you using dedicated phone numbers. Productiv Staff LLC acts strictly as the technology platform facilitating these communications. The Companies are solely responsible for complying with all applicable messaging laws, including the Telephone Consumer Protection Act (TCPA), state-specific texting regulations, quiet hour restrictions, and promptly honoring all opt-out/unsubscribe requests (such as replying “STOP”).

8. Company Responsibilities

Companies, not Productiv Staff, are solely responsible for:

  • Legal compliance with FMCSA, DOT, FCRA, TCPA, CAN-SPAM, and all state/federal employment and privacy laws

  • Obtaining lawful consents

  • Background checks, Clearinghouse queries, MVR requests, drug/alcohol testing history checks

  • Maintaining legally required 3-year employment/driving history

  • Safeguarding SSN, DOB, MVR, background checks, drug/alcohol history, and all sensitive information

  • Retaining or deleting Applicant data according to law

  • Protecting data exported to their own systems (CRM, ATS, email, internal databases)

Productiv Staff is not responsible for a Company’s compliance failures or unauthorized disclosures outside the platform.

8.1 Employment Verification Data & Accuracy

The TruckersData platform provides tools to facilitate past employment verifications via email. Productiv Staff LLC acts strictly as a data processor transmitting these requests. We do not independently verify, warrant, or guarantee the accuracy, completeness, or authenticity of the contact information provided by Applicants, nor do we guarantee the identity or authority of the individual responding on behalf of a past employer. Companies (carriers and recruiters) are solely responsible for ensuring they have the correct contact information, verifying the authenticity of the responses received, and fulfilling all regulatory requirements under FMCSA, DOT, or other applicable laws.

9. Data Retention

Productiv Staff retains data:

  • As needed to operate the platform

  • As required by law

  • As directed by Companies

  • For backups, audits, and security

Deleting your TruckersData account:

  • Revokes future consent within the platform

  • Removes your ability to auto-fill future applications

  • Notifies Companies that your Registered User account has been deleted

  • Does not delete data already retained, downloaded, or required for a Company’s compliance purposes

10. Applicant Rights

Applicant rights depend on the state where you reside. Where applicable, you may request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your data

  • Portability of your information

  • Restriction of certain processing activities

Notice to California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information, including the right to know, delete, and opt-out of the sale of your data. As stated in this policy, Productiv Staff LLC acts primarily as a Service Provider.
To exercise your privacy rights regarding data held by a Company, you must contact that Company directly. To exercise rights regarding your TruckersData platform account, please contact us at legal@productivstaff.com. Productiv Staff LLC does not sell your personal information.

TruckersData Account Rights

With every application, Applicants have the option to create a Registered User account.

As a Registered User, you may at any time:

  • View all Companies you have applied to

  • View timestamps and IP addresses associated with applications

  • Withdraw your applications

  • Request deletion of your account and data within the TruckersData platform

  • Manage SMS and communication preferences

When you delete your account:

  • Your applications will no longer auto-populate

  • Your ability to access past applications may be removed

  • Any data already processed and stored by Companies (including DQ files, compliance documents, screenings, and background checks) will remain with those Companies

  • Applicants must contact Companies directly to request deletion or limitation of data held by those Companies

How to Submit a Request

Email: legal@productivstaff.com
Mail:
Productiv Staff LLC
Attn: Privacy
2415 W Pratt Blvd
Chicago, Illinois 60645

If your information is processed on behalf of a Company, we may instruct you to contact that Company, as they determine:

  • What data must be retained

  • What screenings they have performed

  • Whether data can be deleted under FMCSA/DOT/FCRA or other legal requirements

11. Security

We implement reasonable safeguards, including encryption, access controls, audit logs, and secure hosting practices.

No system is perfectly secure. Users must protect their login credentials.

12. Children’s Privacy

The Services are not intended for individuals under 18.
We do not knowingly collect information from children under 13.

13. International Use

The Services are intended for U.S. use.
Personal data is stored and processed in the United States.

14. Third-Party Integrations & Links

Third-party platforms (CRMs, ATS systems, background check providers, etc.) operate under their own privacy policies.
We are not responsible for their practices.

15. Registered User Controls

Registered Users may:

  • View their applications

  • Withdraw applications

  • Download application PDFs

  • Manage communication preferences

  • Delete their Registered User account

Company retention rules still apply.

16. Changes to This Policy

We may update this Policy periodically.
We will revise the Effective Date and provide notice when required by law.

17. Contact Us

Productiv Staff LLC
Attn: Privacy
2415 W Pratt Blvd
Chicago, Illinois 60645
Email: legal@productivstaff.com

HireDrivers

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, submit form, apply to job post, or make a purchase from https://hiredrivers.ai/ (the “Site”).

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

WE COLLECT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
 “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

If you contact us directly, we may receive additional information about you such as your name, company name, email address, website, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, company name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Fulfill recurring payments as a part of the service you signed up for;
Provide, operate, and maintain our webste;
Improve, personalize, and expand our webste;
Understand and analyze how you use our webste;
Develop new products, services, features, and functionality;
Send you emails;
Screen our orders for potential risk or fraud; and
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on the Site, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that the Site has no access to or control over these cookies that are used by third-party advertisers.

SMS/TEXT/VOICEMAIL CALL PRIVACY INFO

When you submit your phone number through our online forms, digital ads, website, emails, or verbal communication channels, you agree to receive communication from Productiv Staff LLC regarding your inquiry (request). This may include updates on the status of your inquiry, additional information requests, and other relevant information.

We may use your phone number to contact you via SMS/Text, Phone call, or Voicemail. Standard message and data rates may apply.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or service.

Message frequency varies. Consent is not a condition of purchase.

We’ll never share or sell your phone number to third parties without your consent, except as required by law. If you wish to opt-out of these communications, please contact us at any time via unsubscribe@hiredrivers.ai.

DOUBLECLICK DART COOKIE

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to the Site and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads.

THIRD PARTY PRIVACY POLICIES

This Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here:
FACEBOOK – https://www.facebook.com/policy.php
GOOGLE
 – https://policies.google.com/privacy?hl=en-US
TWITTER
 – https://twitter.com/en/privacy
INSTAGRAM
 – https://help.instagram.com/402411646841720
LINKEDIN
 – https://www.linkedin.com/legal/privacy-policy
PAYPAL
 – https://www.paypal.com/us/webapps/mpp/ua/privacy-full
STRIPE
 – https://stripe.com/privacy
DROPBOX
 – https://www.dropbox.com/privacy
MICROSOFT
 – https://privacy.microsoft.com/en-us/privacystatement

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Facebook, Google, Bing and other advertising platforms to provide you with information or advertising relating to our products or services. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE
 – https://www.google.com/settings/ads/anonymous
BING
 – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
The Site does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Please follow this page to stay updated at all times.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at office@hiredrivers.ai .